Welcome to the Convergent ADR Resources Hub.
To ensure your upcoming session proceeds as smoothly and efficiently as possible, we have compiled essential logistics for both on-site and virtual matters. Below, you will find everything you need regarding arrival procedures, technical requirements, and local amenities.
Location & On-Site Arrival Logistics +
Office Address: 3033 N. Central Ave, Suite 500, Phoenix, AZ 85012 (Southeast corner of Central Ave. and Earll Dr.)
Parking Entrance: Visitor parking access is located strictly off Earll Drive (just south of the building) with ample handicapped parking available.
Ticket Validation: Please bring your parking ticket with you to Suite 500. We will fully validate it before you depart.
Building Access: Take the main lobby elevators to the 5th floor. If the glass door to Ste. 500 is closed, please ring the doorbell.
Office Tech: Conference rooms are equipped with secure Guest Wi-Fi. Our Boardroom is equipped with wired or wireless screen-sharing capabilities.
Download PDF Parking & Arrival Guide
Virtual & Hybrid Mediation Protocols +
Secure Video Links: For fully virtual sessions, our office generates and distributes secure Zoom links directly to all participating counsel. You are welcome to forward these links to your clients.
On-Site Hybrid Requests: If you are hosting your session on-site at our offices but require a representative or witness to join remotely, counsel is responsible for creating, managing, and providing their own Zoom link to that participant.
Tech Check: We recommend all remote participants test their audio, video, and connection stability 15 minutes prior to the scheduled start time.
Food and Catering During Sessions +
Snacks & Drinks: Assorted snacks, coffees, and waters are provided for all sessions.
Full-Day Sessions: For full-day sessions, we provide a complimentary lunch to keep negotiations flowing without having to leave the building.
How It Works: We will provide menus from a nearby restaurant when you arrive so everyone can pick what they want, and we will handle the ordering and delivery.
Paying an Invoice or Deposit +
Credit/Debit Card or eCheck: Payments can be made online via our secure payment system.
Access Secure Payment Link
Access Secure Payment Link
Important Instructions: Please enter the amount, along with your Invoice or Matter Number, in the description field. For retainer deposits, please enter the Matter Number (or the name of the party for whom you are paying if you do not know the Matter Number) to ensure proper processing.
Processing Fees: There are no fees for debit cards or eChecks. Credit card payments are subject to a processing fee of up to 3%.
Check: Checks should be made payable to Convergent ADR and can be mailed or delivered to: 3033 N. Central Ave., Ste. #500, Phoenix, AZ 85012.
ACH or Wire Transfer: Bank routing and account instructions can be provided upon request. For security purposes, all wire instructions must be verbally confirmed with our office before initiating a transfer.
Administrative & Firm Downloads +
Firm W-9: For insurance adjusters and firm billing departments, you can download our updated tax documentation instantly below.
Download Firm W-9 (PDF)