Welcome to the Convergent ADR Resources Hub.
To ensure your upcoming session proceeds as smoothly and efficiently as possible, we have compiled essential logistics for both onsite and virtual matters. Below, you will find everything you need regarding arrival procedures, technical requirements, payments, and local amenities.
Location & Onsite Arrival Logistics
Office Address: 3033 N. Central Ave, Suite 500, Phoenix, AZ 85012 (southeast corner of Central Ave. and Earll Dr.)
Parking Entrance: Visitor parking access is located strictly off Earll Drive (just east of the building), with ample accessible parking available.
Ticket Validation: Please bring your parking ticket with you to Suite 500. We will fully validate it before you depart.
Building Access: Take the main lobby elevators to the 5th floor. If the glass door to Suite 500 is closed, please ring the doorbell.
Arriving Early? There is a Starbucks on the NW corner of Central and Earll, or enjoy breakfast at Cranberry Hills Deli on the lower level of the adjacent 3003 building, just south of our office. Cranberry Hills is accessible from the same visitor parking.
Office Tech: Conference rooms are equipped with secure guest Wi-Fi. Our Boardroom is equipped with wired and wireless screen-sharing capabilities.
Virtual & Hybrid Session Protocols
Secure Video Links: For fully virtual sessions, our office generates and distributes secure Zoom links directly to all participating counsel. You are welcome to forward these links to your clients.
Onsite Hybrid Requests: For onsite sessions, the parties are responsible for creating, managing, and providing their own videoconference links to remote participants (whether the session is held at our office or another location).
Tech Check: We recommend that all remote participants test their audio, video, and connection stability 15 minutes prior to the scheduled start time.
Refreshments & Catering During Sessions
Snacks & Drinks: Assorted snacks, coffees, and water are provided for all sessions.
Full-Day Sessions: For full-day sessions hosted at our office, complimentary lunch is provided so the parties may continue negotiations without interruption.
How It Works: We will provide menus from a nearby restaurant when you arrive so everyone can make their selections. We will handle the ordering and delivery.
Paying an Invoice or Deposit
Credit/Debit Card or eCheck: Payments can be made online via our secure payment system.
Important Instructions: Please enter the payment amount and your Invoice or Matter Number in the description field. For retainer/deposits, please enter the Matter Number or, if you do not know it, the name of the party for whom you are paying to ensure proper processing.
Processing Fees: There are no fees for debit card or eCheck payments. Credit card payments are subject to a processing fee of up to 3%.
Check: Checks should be made payable to Convergent ADR and can be mailed or delivered to: 3033 N. Central Ave., Suite 500, Phoenix, AZ 85012.
ACH or Wire Transfer: Bank routing and account instructions are available upon request. For security purposes, all wire instructions must be verbally confirmed with our office before initiating a transfer.
Administrative & Firm Downloads
Firm W-9: For insurance adjusters and firm billing departments, you can download our current W-9 below.